Shipping policy
Shipping Policy
Last updated: May 20, 2026
Thank you for shopping with Journals of a Social Introvert.
1. Processing times
Orders are typically processed within [2-3 business days] after your order is placed, unless otherwise stated on the product page.
Processing times may be longer during:
- launches
- preorder windows
- holidays
- restocks
- high-volume sales periods
If your order includes a preorder or made-to-order item, processing may take longer. Any estimated processing or shipping timelines will be stated on the product page where applicable.
2. Shipping rates and delivery estimates
Shipping rates are calculated at checkout unless otherwise stated.
Estimated delivery windows begin after your order has been processed and shipped. Delivery times may vary depending on your location, shipping carrier, weather conditions, and other factors outside of our control.
3. Domestic shipping
We currently ship to [United States / as well as international].
4. International shipping
We do offer international shipping.
If international shipping is offered:
- customers are responsible for any customs fees, duties, VAT, or taxes imposed by their country
- shipping times may vary significantly by destination
5. Tracking information
Once your order ships, you will receive a tracking number by email if available.
Please allow time for tracking updates to appear after shipment.
6. Lost, delayed, or stolen packages
We are not responsible for delays caused by shipping carriers, weather, customs, or events outside our control.
If your package is marked as delivered but you have not received it:
- check with neighbors, household members, or your building management
- contact the carrier directly
- then contact us at hello@aguynamedleiyohn.com
If your package is lost in transit, contact us and we will review the situation on a case-by-case basis.
7. Incorrect shipping information
Customers are responsible for entering the correct shipping address at checkout.
If you realize your address is incorrect, contact us immediately at hello@aguynamedleiyohn.com. We cannot guarantee changes can be made once an order has been placed or shipped.
We are not responsible for packages shipped to an incorrectly entered address provided by the customer.
8. Split shipments
In some cases, orders may ship in multiple packages depending on inventory, fulfillment timing, or item type.
9. Questions
For shipping questions, contact us at hello@aguynamedleiyohn.com